CBM Corporate Policies
Overall Policy Repository Last updated:
26th February 2024
INTRODUCTION
CBM is committed to maintaining good corporate governance and high standards of integrity in all our business activities.
To this end, the following policies have been adopted:
1. Anti-Corruption Policy
CBM takes a ‘zero-tolerence’ approach towards all forms of corruption, bribery and extortion and is fully committed to conducting business with integrity and high ethical standards.
The Anti-corruption Policy sets out the responsibilities of all the Group’s companies and of each Employee in upholding CBM’s firm position against corruption and provides information to Employees on how to recognise, address and avoid instances of corrupt activities, bribery and extortion which may arise in the course of their work.
Click here to view the summary of CBM Anti-Corruption Policy & Guidelines. This policy should be read in conjunction with the City Developments Limited Anti-Corruption Policy & Guidelines which can be viewed here.
2. Fraud Policy
CBM seeks to be an organisation that is accountable, transparent and ethical in its management and governance. We value the integrity of our staff and recognise that they have a key role to play in the prevention, detection and reporting of fraud. To this end, CBM has established the Fraud Policy & Guidelines as part of the Company’s network of controls to educate its employees on the potential risks of fraud.
The aim of this Fraud Policy is to safeguard the reputation and financial viability of CBM through improved management of fraud risk and provides guidance to employees who may find themselves having to deal with any irregularities during the course of their work.
Click here to view the Summary of CBM Fraud Policy & Guidelines. This policy should be read in conjunction with the City Developments Limited Fraud Policy & Guidelines, the CBM Anti-Corruption Policy & Guidelines and CBM Whistle-blowing Policy.
3. Competition Policy
It is the policy of CBM to compete fairly and ethically in the conduct of business in all of our markets and this requires our employees to take personal responsibility in understanding and acting in accordance with current codes of practice and legislation. The Competition Policy seeks to improve the knowledge of employees on anti-competitive practices and acts of abuse of dominant position which are prohibited and provides guidance on communications with competitors and customers.
This policy should be read in conjunction with the CBM Whistle-blowing Policy and CDL Competition Policy.
4. Personal Data Policy
The purpose of CBM Personal Data Policy is to inform you of how CBM manages employment-related Personal Data in accordance with the Singapore Personal Data Protection Act (No. 26 of 2012).
View our PDPA Policy here.
5. Whistle-Blowing Policy
CBM has a Whistle-blowing Policy to provide an avenue for employees to raise concerns over a breach of standards, highlight incidents of malpractice or wrongdoings within the Company. This Policy applies to any wrongdoing or suspected wrongdoing/fraud involving employees as well as any business associates and third party consultants, vendors, contractors and/or any other parties with a business relationship with CBM
In line with this commitment, dedicated communication channels have been established and the available communication channels to choose from are as follows:
Communication Channels to CDL Ethics Officer
Email: cdl.whistleblowing@cdl.com.sg
Phone:
[Singapore] 1-800-226-1706
[China] 400-120-2930
[Thailand] 001-800-658-293
Postal address:
CDL Ethics Officer
9 Raffles Place
#12-01 Republic Plaza
Singapore 048619
6. Freedom of Association and the Right to Collective Bargaining
We respect our employees’ right to join or form a labour union without fear of reprisal or harassment. We shall not discriminate against employees’ legal bargaining representatives. National and other applicable laws and regulations concerning an individual’s freedom of association shall be complied with at all times.
7. Online Media Policy
CBM is cognisant of the growing influence of social media and recognises that employees may choose to engage in online conversations to express themselves. Social media offers opportunities to create, share and consume content and in doing so enhance the work of the company. However, it is important for employees to be aware of the implications of online engagements that reference the company and to recognise the need to use good judgement about the materials that appear online especially when the material has to the potential to reflect on CBM and/or its customers, partners and suppliers.
To protect CBM’s interest and its confidential and proprietary information, the Online Media Policy and Guidelines was established to govern the publication and commentary on social media platforms by all employees of CBM and its related companies.
Click here to view the Online Media Policy.
8. Mission and Quality Policy
We strive to provide prompt, reliable and value-added integrated services to exceed clients’ expectations through innovative and sustainable solutions. This policy is in line with CBM’s Mission and Vision.
Our Mission
We strive to provide prompt, reliable, and value-added integrated services
to exceed clients’ expectations through innovative and sustainable solutions.
Our Vision
CBM aims to be a premier provider of total facilities management services,
offering sustainable solutions to all of our clients.
9. Facilities Management Policy
CBM Group established the FM Policy in 2019, the company has provided the best value for clients, we are unique in the sense that we are a truly integrated FM company.
CBM is committed towards delivering high quality Integrated Facilities Management (IFM) Services to our clients that will maximize the value of their property assets. We strive to understand the diverse characteristics and requirements of our clients’ needs, and synergize our unique domain knowledge in IFM by integrating place, process and technology to manage risks and maximize efficiencies of the built environment. CBM will continue to strive for the best , where we can and try to trail blaze for the industry.
Click here to view the Facilities Management Policy.
CBM Sustainability Policies
Overall Repository Last updated:
26th February 2024
INTRODUCTION
CBM is committed to building a green environment across all our business activities.
To this end, the following policies have been adopted:
1. Environmental (ESH), Occupational Health & Safety (OH&S) Policy
Environmental, Safety and Health management is an integral part of our operations and activities and CBM is committed to maintaining safe workplace for all our employees, partners, contractors, sub-contractors and suppliers. Our company’s operations are carried out, as reasonably practicable, in order that the health, safety and conditions on any person or property will not be adversely affected. We also strive to take concerted efforts towards preventing pollution on the environment and striving to apply environmentally-friendly practices in our operations.
CBM Group established the ESH and OH&S Policy in 2008 and this sets the strategic direction for all departments and employees towards creating a “Green & Safe” corporate culture.
Click here to view our Corporate ESH Policy.
Click here to view our Corporate OH&S Policy.
2. Business Continuity Management (BCM) Policy
CBM is a leading Facility Management (FM) company in Singapore, providing a full range of Integrated Facility Management (IFM) services, which range from Engineering, Environmental, Security, Project Management, Managing Agent, Car Park Operations and Management, to Training and FM Consultancy. Through providing professional expertise and customized IFM solutions, CBM provides high quality, cost-effective and sustainable solutions to tailor to the needs of the customers. Being a key player in the FM sector, CBM fully understands the implications of risks or threats materializing that can disrupt its business activities and affect its reputation. As such, CBM understands the importance of developing an effective BCM System that would minimize disruptions to its businesses, as well as to its customers.
Click here to view our Corporate BCM Policy.
3. Green and Gracious Policy
CBM committed to incorporating Green and Gracious practices in our work processes and built environment.
Click here to view our Green & Gracious Policy.